Data Request
Last updated: 16 June 2026
You can ask us to act on any of your data-protection rights: access, rectification, erasure, restriction, portability, objection, or withdrawal of consent.
How to make a request
Email hello@kocaexpress.com with the subject "Data request" and tell us:
- which right you want to use (e.g. "delete my data");
- the email address or details you used when you contacted us, so we can find your data;
- any specifics (e.g. a particular message).
What happens next
We respond within one month (extendable by two months for complex requests, and we'll tell you if so). We may ask a question to verify your identity before acting. The service is free unless a request is manifestly unfounded or excessive.
If you're not satisfied
You can complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.
