01
What data
When you contact us, we process the information you provide, such as name, email, phone, topic and message. Technical security logs may be temporarily required to investigate abuse and failures.
PRIVACY · CONTACT · ANALYTICS
Privacy statement
KocaExpress processes contact details to answer questions and loads optional analytics only after consent. Form content is not sent to analytics.
KOCAEXPRESSOne technical partner
Privacy, communication, systems and support under one brand.
02
Purpose and rights
We use data to respond, prepare projects, secure services and meet legal administration duties. You can request access, correction or deletion through the data-request route.
03
Suppliers and retention
Only suppliers required for hosting, email, security or consented analytics may process data. Data is not kept longer than required for its purpose or a legal duty.
04
Buddy chat (AI assistant)
The chat on this site is answered by Buddy, an AI assistant. Messages you type are processed by an AI provider to generate a reply and kept briefly for quality and abuse prevention: conversation logs for up to 30 days, requests you deliberately leave for up to 90 days. No account or personal data is needed to chat — do not share sensitive information in the chat. Access or deletion runs through the data request route.