BUDDY · BY KOCAEXPRESS
Your AI assistant.
Connected to the way your business actually works.
Buddy does more than talk or write. It works inside your business processes, documents, planning, customer contact and automations. It prepares work, tracks follow-up, gathers information and asks for your approval whenever a decision needs human oversight.
or email info@kocaexpress.com
- Configured for you
- Auditable memory
- Human approval
- Fully erasable
EXAMPLE VIEW · FICTIONAL DATA
EXAMPLE VIEW · overview
Buddy Command Center
Connected workflowsEXAMPLE VIEW · fictional names
01Enquiry receivedEXECUTED
02Summary readyEXECUTED
03Reply preparedPREPARED
04Send quoteAWAITING APPROVAL
05Schedule follow-upPAUSED
Audit traildemo
- Summary of three enquiries prepared
- Reminder created for open quote
- Draft reply awaiting approval
- New knowledge source requested
ACTION REQUIREDFinal customer email is waiting for youEXAMPLE VIEW — nothing is actually sent here.
Status labels in this example
- PREPARED
- AWAITING APPROVAL
- EXECUTED
- ACTION REQUIRED
- PAUSED
Every number, name and status in this screen is an example view with fictional data. It is not a live customer environment and not a representation of existing customer performance.
ONE BUDDY, SEVERAL ROLES
The same assistant, tuned to the work in front of you
Pick a role to see the work Buddy prepares in it.
01
Personal assistant
Keeps your day in order: planning, summaries, documents and reminders in one place.
- Planning and day overview
- Summaries of long documents
- Finding documents back
- Reminders you set yourself
Personal assistantWhich roles are available depends on the chosen processes, integrations and access rights.
01Planning and day overviewprepared
02Summaries of long documentsprepared
03Finding documents backprepared
04Reminders you set yourselfprepared
HOW BUDDY WORKS INSIDE YOUR BUSINESS
Buddy is the human layer on top of your automations
- 01
Buddy understands the question
The question arrives in plain language via chat, web or a connected channel.
- 02
Buddy uses approved context
Only information, documents and systems that were permitted in advance.
- 03
Buddy proposes an action
A reply, task, schedule, summary or workflow proposal — not yet executed.
- 04
You stay in control
Sensitive actions require explicit human approval.
- 05
The system executes
After approval the action runs and is recorded.
- 06
Everything stays visible
What was used, what ran and what is still open remains readable afterwards.
HUMAN APPROVAL
Buddy helps you decide. It does not simply take over.
For routine work Buddy operates on its own. As soon as an action has consequences beyond your own screen, it asks for approval first.
Approval policyEXAMPLE VIEW
BUDDY DOES ALONE
- Gathering information
- Summarising documents
- Preparing drafts
- Ordering tasks
- Flagging reminders
- Showing internal status
YOU APPROVE
- High-impact customer communication
- Quotes and prices
- Payments
- Contracts
- Deleting data
- Publications
- Important workflows
- New data sources
- Legal · financial · personnel
Pause controlBuddy and the connected workflows can be paused at any moment.
WHAT BUDDY CAN CONNECT TO
Not a floating chat window, but a working layer on top of your systems
- Calendar
- CRM
- Website forms
- Documents
- Task management
- Customer service
- WhatsApp Business (where technically and contractually available)
- Dashboards
- Internal databases
- Bookkeeping preparation
- Automation workflows
Availability depends on the API, access rights, security and terms of the external supplier.
BUDDY AND FULL BUSINESS AUTOMATION
Two routes, the same prices as business automation
Buddy is part of the business automation solution. There are no separate Buddy packages: you choose the same two routes.
RECOMMENDED
FULL SERVICEMANAGED AUTOMATION
from€500per month · excl. VAT
We build the agreed base environment, manage critical workflows and improve the system within a predefined scope.
- Build of agreed base flows
- Monitoring and error alerts
- Monthly optimisation round
- Small changes within scope
- Periodic performance overview
Minimum term: 12 monthsNo unlimited development; extensions are quoted in advance.
ONE-TIME IMPLEMENTATIONCLIENT-OWNED DELIVERY
from€4,999one-time · excl. VAT
We analyse your processes, build the agreed automations, connect your systems and deliver everything working and documented.
- Detailed process assessment
- Up to 3 primary workflows
- Up to 5 standard integrations
- Dashboard, testing and documentation
- Training and 30 days of aftercare
After full paymentyou receive the agreed custom configurations and documentation.
or email info@kocaexpress.com
External software, AI, API, hosting and usage costs are excluded unless agreed otherwise in writing.
Larger environments, custom software and complex integrations receive a separate implementation and management plan.
JUST FOR YOURSELF?
Personal Buddy
Looking for Buddy purely for personal use? Personal Buddy is a separate, personal service.
Business assistant · Buddy
Local product demo
Buddy · by KocaExpress
How can I help?
Ask a question or choose a route. This is a local, prewritten demo without live AI or integrations.
Local, prewritten product demo: this conversation stays in your browser and nothing is executed externally.
NEXT STEP
Give your business an assistant that goes beyond answering questions
Buddy connects conversations to documents, tasks, planning and workflows — while you decide what it may know and execute.
View full business automation30 minutes • No obligation • Dutch or English
or email info@kocaexpress.com